Last updated: September 21, 2026. This Shipping Policy applies to Rakior orders sold by Ascendro Limited through this website.

Order Processing
Orders are normally processed within 1–3 business days. Weekends and public holidays are not counted as business days. Processing times may be longer during high-volume periods or where order verification is required.

Delivery and Tracking
Estimated delivery within the United States is 3–7 business days after processing. Delivery estimates are not guarantees and may be affected by carriers, customs, weather or destination conditions. When tracking is available, we will send it by email; tracking information may take 24–48 hours to update.

Shipping Charges
Free standard shipping is available on qualifying orders over US$100. Any applicable shipping charge is shown at checkout before payment. Customers are responsible for providing a complete and accurate delivery address.

Questions or Delivery Issues
Contact Ascendro Limited at rakioramz@outlook.com or +00852 68104409 if your order is delayed, missing, damaged, or shows a delivery problem. Include your order number and any relevant photos or tracking details. Wrong or missing items should be reported within 15 days of delivery.